Getting the Most from Your Employees

One day she could not take it anymore and her mind shut down. Laura slowly had had the life sapped out of her. She could not let go of any detail. Everything was important and had to be reviewed by her. Her loyal employees tried to help but were never given the opportunity.

There are many Lauras out there. They are inadvertently draining their life strength and limiting their horizons. They need to delegate.

The right way to delegate.

The right way to delegate is to define a task and to define what success is for the task. Then you need to provide a way to measure the success. This does not have to be a huge manual. A few lines, a page is often enough.

For instance, we work with telemarketers. We have a defined script, a minimum number of calls per hour, which varies with the size company being called based on past experience and a minimum number of appointments to be set which also varies with the size company being called.

The marketer can vary from the script but must write down what they are doing and must continue to track dials and appointments. This way if they find an improvement it is captured. If they have worse results they quickly can see it and go back to the original script.

One final thought, many people are never going to make it as your employee. Once you sense that let them go. The quicker the better.

The keys to delegating are:

1. Define the job.
2. Define how it is to be done (the system).
3. Define how it will be measured.
4. Measure at a reasonable interval. Make sure you do this step.
5. Track test changes in procedure and implement improvements.
6. Recognize that some people are not going to work in your system and let them go.

Use this system to start delegating today and find the time to improve your business and enjoy your life.  For more see the article, 7 Principles to Improve You Business Sales Price