Saturday, June 26, 2004

Giving by Receiving

Receiving is one of the biggest gifts you can give.

You are receiving when you listen to someone. You are receiving when you understand them and are empathetic. You are receiving when you there when they need you. Many times this is the biggest gift of all.

How does this tie into business?

Receiving is the basis for consultative sales. If we do not know what our customers need how can we provide it? Any good salesman of services will tell you letting the client talk so you understand them is the most important part of the sales process. By asking questions you continue to receive. This is how you begin a successful sales process.

Remember, before you can give, you must receive.

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